There are a few steps in becoming an IHSS Provider. The Public Authority website contains all the necessary information on how to become one. Please go to the "Provider Enrollment" page on the website to enroll.  If you do not have a computer or smart phone at home we recommend going to a location that offers computer access such as your local library or Mother Lode Job Training.  The Public Authority office also has a computer available to providers for orientation completion and timesheet submission, if needed.  You will need to call the office at (209) 223-6781 to schedule an appointment to use the computer.

The Amador County Public Authority Registry is a service department only.  If you are on our wait list or recently called the office requesting a caregiver, we will send a letter to you as soon as we have someone to refer out to you.  Please understand that we are not "required/mandated" to place a caregiver in your home.  We will only send a letter if we have someone available.  If you do not receive a letter, we have no one to refer out.

 It is ultimately the responsibility of the consumer to find a caregiver.  This can be done by asking friends, neighbors, or family members if they are interested.  Another way is to post a help needed ad at your local stores, churches, resource agencies, apartment complex if you live in one, or facilities available to you.  We recommend that you don't give any personal information on the ad, just what you need and a contact number to reach you at. We also recommend that you do reference checks of previous employers for the person you're interested in hiring to ensure that they will be a good fit.

You would need to report any changes in name, address, or phone number by completing form SOC841.  This is a requirement by CDSS.  Please contact the Public Authority to request this form. You can do this by calling (209) 223-6781.

If at any time you suspect adult, elder or child abuse; being a mandated report you are required to report it.  You will need to complete the required abuse report and contact the appropriate department immediately.

• Child Abuse - contact CPS by calling (209)223-6550. If the abuse is currently taking place call 911..
• Adult/Elder Abuse - contact APS by calling (209)223-6550. If the abuse is currently taking place call 911.

Please contact your assigned Social Worker to discuss your need for additional approved hours. If you're not sure who your Social Worker is, please call (209)223-6550 and ask to speak with an IHSS Social Worker.

If you are a recipient of IHSS services and need to report any changes, please contact your assigned Social Worker or call (209)223-6550 and ask to speak to an IHSS Social Worker.

If you are currently working as an IHSS provider and wish to be added to our Registry List, please contact IHSS Public Authority at (209)223-6781 or complete the "Contact Us" form on the website requesting information about the process.

DOJ results are fairly quick in reporting back (usually within 5 business days). There could be many reason for a delay in Public Authority receiving the result in a timely manner. Below are some of the reason that have caused delays.

• Living in multiple states 
• Having a criminal background (regardless of convictions or not)
• Fingerprint processing issues (hard reading the prints received)
• Multiple names/aliases 

You will be contacted as soon as we receive the results.

As of 12/1/2022 all orientation materials are now available on the Public Authority Website.  Please refer to the provider resource page on our website to review materials available.  If you still have question or wish to receive paper copies of the orientation material, contact the office at (209) 223-6781.

All payroll related questions are to go through Payroll. Please call IHSS Payroll at (209)223-6626.

As of 2020 all IHSS Providers are required to complete a W-4 and State income Tax form annually.  You can obtain these by contacting the IHSS payroll department at (209) 223-6626.  If you haven't received your annual W-2 for tax purposes  you will need to go online to the Electronic Services Portal to request a reissuance.   PLEASE make sure that you are submitting a tax withholding form each year for each consumer.

IHSS Providers are now to submit all timesheets via ESP (Electronic Service Portal).  CDSS no longer gives the option to receive paper timesheets.  You must submit a start packet, be linked to a consumer, and be registered in the Electronic Service Portal.  This is where you will find your electronic timesheet.  If you have submitted a start packet to payroll and still don't have access to the consumer(s) you're working for, please call IHSS Payroll at (209)223-6626.

As of July 1st, 2022 all providers are required to sign up for Direct Deposit through the Electronic Services Portal.  If you are still having issues with Direct Deposit please contact IHSS Payroll at (209) 223-6626 or CDSS Helpdesk for assistance at (866) 376- 7066.

In order to attend an IHSS Public Authority Orientation you must first complete the enrollment process. Public Authority website has all the needed information on how to complete that process. Please refer back to the website to enroll. If you are unable to complete the online enrollment, please call us at (209)223-6783.

For IHSS Provider

• IHSS Payroll                            (209) 223-6626
• CDSS Helpdesk                     (866) 376-7066
• Adult Protective Services    (209) 223-6550
• Local Law Enforcement (if needed for wealthfare check)
  • Amador Sheriff          (209) 223-6500
  • Ione PD                        (209) 274-2456
  • Jackson PD                  (209) 223-1771
  • Sutter Creek PD         (209) 267-5646
• LiveScan Locations (appointments are required)
  • Going Postal               (209) 223-3456
  • Jackson PD                  (209) 223-1771

 

For IHSS Consumer

• IHSS Social Worker                 (209) 223-6550
• Meals on Wheels                     (209) 223-0442
• Transportation Services
  • Common Ground        (209) 498-2246
  • Amador Rides               (209) 267-8142
  • Logisticare                     (877) 658-0305
  • Anthem BlueCross      (877) 931-4755
• Amador Senior Center            (209) 223- 0442
• ATCAA                                         (209) 223-1485
• Sierra Wind Wellnes Center   (209) 223-1956

 

If your care provider is going on vacation or is going to be out for an extended period of time and you need assistance, please call Public Authority Registry at (209)223-6782.

Amador County Public Authority is typically open Mon-Fri 8am to 4pm.  The office will be closed for all major holiday's and may also be closed when required due to COVID or building closures.  We recommend you call in advance prior to heading in at (209) 223-6781

Appointments are REQUIRED for any person wishing to meet with a staff member of the Public Authority.